FAQs

• Returns and exchanges must be requested within 30 days of the original purchase date 
• Items must be unused and in it’s original condition 
• Customer is responsible for return freight and in some cases, original freight for non-stock items.  
• Non-stock items may be subject to restocking fee 

• A credit, if due, will be issued once items are received and inspected  
• Custom and Special Orders cannot be returned  
• Please contact sa***@sa********.com to process a return or exchange and any questions

• Unless otherwise noted, all orders are processed and shipped in 1-3 business days  
• We currently only ship within the continental U.S. – NO international shipping  
• Most orders are shipped from our warehouse in Monterey Park, CA or via UPS, FEDEX or LTL Carrier.  
• We occassionally drop ship directly from our vendor partners  

• Unless otherwise agreed upon, customers are responsible for shipping charges based on weight, location, speed and method.  
• We normally ship during business hours excluding weekends and holidays  
• Emergency and After Hours service is available subject to surcharge, please contact your sales representative.  

Yes, during normal business hours. Mon-Fri: 8am-5pm

Yes, please contact your sales representative or sa***@sa********.com for details  

We accept all major credit cards, cash, check and NET-30 on approved credit.

• We are SBA, DBE, LSBE certified. 
• We are also a minority woman owned business in the process of getting the official certification in California.  

Mon-Fri: 8am-5pm PT